COVID 19 – Current Visiting Information

Current visiting arrangements at SHDH

All visitor/ support persons/carers to our health service are required to access the health service through front reception on Splatt Street to conduct our screening process at concierge. Visitors/support persons/ carers are required to:

  • Provide evidence of fully vaccinated status
  • Wear an n95 face mask at all times

If a visitor/support person/carer is unvaccinated they are required to:

  • Provide evidence of a negative RAT (can be supplied by our concierge at front reception)
  • Wear an n95 mask (also supplied by concierge)

PLEASE NOTE: IF A VISITOR/SUPPORT PERSON/CARER HAS HAD A POSITIVE COVID RESULT IN THE PAST 30 DAYS THEY ARE REQUIRED TO SHOW PROOF OF THE DHHS EVIDENCE OF THIS

*for people aged 12 years and over, unless a legal exemption is in place. See here for more detail www.coronavirus.vic.gov.au/face-masks-when-wear-face-mask

Visiting aged care

Visitors to our Aged Care facilities are currently restricted. Please call Jacaranda Lodge or Logan Lodge for further information.

See more information here: www.coronavirus.vic.gov.au/visiting-care-facilities

Visiting hospital

As at 8am on Friday 19th August 2022, Visitor Restrictions to our Health Service were lifted.

There will be no limits on visitors, however, all visitors must access SHDH through Front Reception as above.

Visiting hours are 9am – 6pm with Midwifery rest period between 1pm – 3pm.

See more information here: www.coronavirus.vic.gov.au/visiting-hospitals


You must not enter SHDH (including our aged care facilities) at any time if you:

  • are awaiting a COVID-19 test result (unless granted exemption under exceptional circumstances)
  • are unwell with symptoms of COVID-19, such as a cough, sore throat, runny nose, shortness of breath, fever or loss of sense of taste or smell
  • have a temperature higher than 37.5 degrees Celsius
  • arrived in Australia within the last 14 days
  • have been diagnosed with COVID-19 and have not yet been given clearance from isolation
  • have had known contact in the past 14 days with a person who was a confirmed case of COVID-19
  • have been told to quarantine for 14 days.

Outpatient appointments

Physical distancing must be able to be maintained when having an appointment with us and therefore we continue to ask people if you do not need to bring a carer/support person to an outpatient appointment that you avoid doing so at this time. If you will be bringing a carer/support person with you to an appointment please discuss this when booking your appointment- the above requirements will apply

For information on visiting hospitals please see – www.dhhs.vic.gov.au/visiting-hospitals-covid-19