COVID 19 – Current Visiting Information

Current visiting arrangements at SHDH

Please note due to directions from the Chief Health Officer, visiting to our health service and aged care facilities is currently restricted.

All visitors will be required to check in via the Service Victoria contact tracing system. Please see information displayed when you visit. All visitors will be required to wear a mask*, practice hand hygiene and maintain physical distance from those you don’t live with.

*for people aged 12 years and over, unless a legal exemption is in place. See here for more detail www.coronavirus.vic.gov.au/face-masks-when-wear-face-mask

Visiting aged care

Visiting to Jacaranda Lodge and Logan Lodge is currently restricted.

Exemption for end of life care (maximum two visitors at a time)

See more information here: www.coronavirus.vic.gov.au/visiting-care-facilities

Visiting hospital

Visiting to patients of our health service is currently restricted.

There are exemptions for:

  • end of life care (maximum two visitors at a time)
  • a pregnant woman or patient  whose attendence relates to their pregnancy can have a partner or support person visit or attend hospital with them
  • a child under 18 years of age can have a parent or guardian

See more information here: www.coronavirus.vic.gov.au/visiting-hospitals


You must not enter SHDH (including our aged care facilities) at any time if you:

  • are awaiting a COVID-19 test result (unless granted exemption under exceptional circumstances)
  • are unwell with symptoms of COVID-19, such as a cough, sore throat, runny nose, shortness of breath, fever or loss of sense of taste or smell
  • have a temperature higher than 37.5 degrees Celsius
  • arrived in Australia within the last 14 days
  • have been diagnosed with COVID-19 and have not yet been given clearance from isolation
  • have had known contact in the past 14 days with a person who was a confirmed case of COVID-19
  • have been told to quarantine for 14 days.

Outpatient appointments

Physical distancing must be able to be maintained when having an appointment with us and therefore we continue to ask people if you do not need to bring a carer/support person to an outpatient appointment that you avoid doing so at this time. If you will be bringing a carer/support person with you to an appointment please discuss this when booking your appointment.

For information on visiting hospitals please see – www.dhhs.vic.gov.au/visiting-hospitals-covid-19